Overview
Due to Hyperion Markets Ltd's unwavering commitment to adhering to Anti-Money Laundering (AML) and Know Your Customer (KYC) policies, each client is required to undergo a verification procedure.
Before initiating any form of cooperation with a client, the company ensures that satisfactory evidence of identity is provided, or alternative measures are taken to ascertain the identity of any customer or counterparty.
For further details, please consult our Anti-Money Laundering And Know Your Customer Policy (AML&KYC).
Required Documents
To successfully complete your KYC process at Hyperion Markets, please provide the following documents and complete the liveness verification:
Liveness Check: This verification step requires a short video or selfie, following simple instructions on-screen to confirm your presence in real-time.
Proof of Identification: This can include any of the following:
Passport
ID Card
Driver’s License
Residence Permit
Proof of Address: Submit one of the following documents showing your current address, not older than 90 days:
Utility Bill (gas, electricity, water, or internet)
Bank Statement
Mortgage Statement
Tax Bill (valid for up to 1 year)
Government correspondence regarding benefits (pension, unemployment, etc.)
Lease Agreement (signed by both landlord and tenant)
Credit Card Statement issued by a bank
Landline Telephone Bill
Letter from a recognized public authority or public servant
Employer’s Certificate for Proof of Address
Alternative Proof of Residency Examples: The following documents can also be accepted as valid PoA, but only if they contain the address:
Passport
Identity card
Driving license
🚨 IMPORTANT: The document must contain your full name and home address.
The same document cannot be used to confirm both your identity and place of residence. So, if you submit an ID document as PoA, you should use another document to confirm your identity.
Unacceptable Proof of Address Examples
Old government-issued correspondence (older than 3 months);
Old bank statements (older than 3 months);
Old utility bill linked to the property (older than 3 months);
Pension statements;
Insurance policies;
Mobile phone bills;
Medical bills;
Receipts for purchases;
Insurance statements;
Documents stating PO Box addresses (except for some countries).Please ensure you have these documents ready to expedite the verification process.
The verification is conducted through Sumsub and typically takes only a few minutes. However, in some cases, the manual review may take up to 24 hours to complete.
Restricted Features
To initiate any withdrawals or use Metatrader 5, it is imperative that your identity be verified; otherwise, you will not be able to carry out this action, and your funds will be withheld until verification is completed.
Where Can I Verify My Identity?
Where Can I Verify My Identity?
To verify your identity, please login to your dashboard and follow these steps:
Navigate to Your Profile: Once logged in, click on your profile picture in the top right corner and select the "Verification" option.
Start the Verification Process: Within the platform, begin the guided KYC process through Sumsub. It’s designed to be quick and easy to follow.
Receive Confirmation: Once submitted, you will see a confirmation message.
Your identity will typically be verified in just a few seconds. If you encounter any issues, please contact us at [email protected] or reach out through our live chat.
Happy Trading!